Report Card Lost/Stolen

You can lockout your missing card by logging into My Account using your BU net ID and password and click on the Deactivate Card tab. You can also call the Quick Card Office at 309-677-3463 to report your card lost or stolen.

If you have an active Discover debit account on your Quick Card you must call the Money Network™ Account Customer Service at 1-800-822-4283 to report the card lost or stolen.

Card Replacement fees are as follows. A current government issued photo ID is required to replace a card. Replacement cards are issued at the QuickCard Office or after hours and weekends at MacMillan.

Replacement fee schedule

Fee Description
$20.00 Lost Card
$10.00 Replacement of Existing Card -must bring in old card
Due to: Card Demagnetization
Due to: Card Damage/Neglect
Due to: Decactivation By Replacement
$5.00 Replacement of Existing Card - Due to Damaged Antenna
(Card swipe in working condition)
N/C Name Change
Stolen Card - Must Have Police Report